Your Privacy is Our Vision
At Roma Optical, we are committed to safeguarding your privacy. Because we handle both your personal information and sensitive optical/prescription data, we adhere to the highest standards of data security. This Privacy Policy outlines how we collect, use, and protect your information when you visit our store or website.
1. Information We Collect
To provide you with custom prescription eyewear and an optimal shopping experience, we collect:
- Personal Details: Name, email address, phone number, and shipping/billing addresses.
- Prescription Data: Your vision prescription, pupillary distance (PD), and the name of your prescribing optometrist or ophthalmologist.
- Payment Information: Securely processed payment details (we do not store raw credit card information on our servers).
2. How We Use Your Information
We use your data strictly to fulfill your needs, including:
- Crafting your custom prescription lenses with absolute accuracy.
- Processing payments and shipping your orders.
- Sending order tracking updates and appointment reminders.
- Providing personalized recommendations for lenses and frame styles.
3. Data Security & Sharing
- No Third-Party Selling: We never sell, rent, or trade your personal or medical data to third-party marketing companies.
- Trusted Partners: We only share your data with trusted partners essential to fulfilling your order (e.g., the optical lab crafting your lenses and secure courier services).
- Encryption: Our website uses industry-standard SSL encryption to ensure your online transactions and prescription uploads remain completely secure.
Your Rights: You have the right to access, update, or request the deletion of your personal information at any time. For questions regarding your data, please contact us.